Legal

Privacy Policy

Last updated: July 2026

This Privacy Policy explains how Gronex ("we", "us", or "our"), operated by Sahil Srivastav at gronex.org, collects, uses, and protects your information when you use our Platform. By using Gronex, you consent to the practices described here.

1. Information we collect

We collect the following information to operate and improve the Platform:

  • Account information — such as your name and email address provided during registration.
  • Payment information — subscription and transaction details. Payments are processed by our payment gateway partners (Instamojo / Razorpay); we do not store your full card or banking details on our servers.
  • Usage information — such as the problems you access, progress, and basic technical data (for example, device and browser information) used to keep the service secure and functional.

2. How we use your information

We use your information to:

  • provide and maintain your account and access to purchased content;
  • process subscription payments and manage billing;
  • respond to your support requests and communicate service updates;
  • improve, secure, and troubleshoot the Platform; and
  • comply with legal obligations.

3. Sharing of information

We do not sell your personal information. We share information only with trusted service providers who help us operate the Platform (such as payment gateways and hosting providers), and only to the extent necessary, or where required by law.

4. Data security and retention

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. We retain your information for as long as your account is active or as needed to provide the service and meet legal requirements.

5. Cookies

We use cookies and similar technologies to keep you signed in and to understand how the Platform is used. You can control cookies through your browser settings, though disabling them may affect functionality.

6. Your rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond in accordance with applicable law.

7. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "last updated" date above.

8. Contact

For any privacy-related questions, please reach us via our Contact page or by email at sahilsrivastava2501@gmail.com.